PRIVACY POLICY

1. Personal Data We Collect

We collect the following categories of personal data when you use our website or place an order:

1.1 Information You Provide Directly

• Contact details: name, shipping address, billing address, email address, phone number

• Order information: products purchased, payment method (processed externally)

• Account information: if you create an account on our Site

• Customer support communications: messages sent through forms, email, or phone

1.2 Information Collected Automatically

When you browse our Site, Wix automatically collects:

• IP address

• Browser type and version

• Device information

• Pages viewed and time spent

• General location (country/region)

• Cookies and tracking technologies (see Section 4)

1.3 Payment Information

We do not store or access your full payment card details. Payments are securely processed by:

• PayPal

• Your credit card provider through the Wix Payments infrastructure (if enabled)

These third-party processors collect and store your payment data according to their own privacy policies.

1.4 Dropshipping Supplier Information

To fulfill your order, we share the necessary information with our third-party suppliers, including:

• Your name

• Shipping address

• Order details

They use this information solely to process and deliver your order.

2. How We Use Your Personal Data

We use your data for the following purposes:

• Order processing and delivery

• Payment verification and fraud prevention

• Customer support and communication

• Account creation and management (if applicable)

• Marketing communications, only if you opt in

• Website improvement and analytics

• Legal compliance and record-keeping

We process your personal data under GDPR lawful bases such as contractual necessity, legitimate interest, legal obligation, and consent (when required).

3. Sharing of Personal Data

We do not sell your personal data.
However, we may share your information with trusted service providers:

3.1 Third-Party Service Providers

• Dropshipping suppliers (order fulfillment)

• Wix (website hosting and security)

• PayPal and/or credit card processors (payment processing)

• Analytics providers (performance and user insights)

These service providers access your data only as necessary to perform their services.

3.2 Legal Requirements

We may disclose information if required to:

• Comply with applicable laws

• Respond to lawful government or regulatory requests

• Protect our rights, customers, or safety

4. Cookies and Tracking Technologies

Our Site uses cookies and similar tools to:

• Operate core website functions

• Analyze website traffic

• Store user preferences

• Improve user experience

You can manage cookies through your browser settings or via the cookie banner provided by Wix.

For detailed cookie usage, refer to Wix’s Cookie Policy, as our Site uses their infrastructure.

5. International Data Transfers

Because our Site operates globally and uses Wix, PayPal, and foreign suppliers, your personal data may be transferred outside your home country, including to the United States, Canada, and other jurisdictions.

We ensure appropriate safeguards such as:

• GDPR-compliant Standard Contractual Clauses (SCCs)

• Adequate security measures required by our service providers

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this Policy, including:

• Order records: up to 7 years for tax and legal purposes

• Customer support messages: up to 2 years

• Marketing data: until you opt out

• Website analytics: according to Wix’s retention schedule

When retention periods end, data is securely deleted or anonymized.

7. Your Rights Under the GDPR

If you are located in the European Union or protected regions, you have the following rights:

• Right to access your personal data

• Right to rectification (correction of inaccurate information)

• Right to erasure (“right to be forgotten”)

• Right to restrict processing

• Right to data portability

• Right to object to certain processing

• Right not to be subject to automated decision-making

• Right to withdraw consent at any time (if processing is based on consent)

To exercise your rights, contact us at:
Email: carlos.villagra.jameus@gmail.com

We may request verification of identity before responding.

8. Right to Lodge a Complaint

If you believe we have not handled your data properly, you may lodge a complaint with a supervisory authority in your country of residence.

For EU customers, a list of supervisory authorities is available at:
https://edpb.europa.eu/about-edpb/about-edpb/members_en

9. Security Measures

We and our service providers implement administrative, technical, and physical safeguards to protect your data from unauthorized access, loss, or misuse. However, no online system is completely secure, and you use the Site at your own risk.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated “Last Updated” date. Continued use of the Site constitutes acceptance of the revised policy.

11. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

NexGen Tech
Email: carlos.villagra.jameus@gmail.com
Phone: 705-561-1550